Hi Karsten, thank you for the response.
To be specific, I want to create an Activity Report for Contacts, i.e., how they navigate and their history - based on their Activity at Contacts > Activity Tab.
As this Activity replicated for most customers and their touch points, I would like to map this on a chart based on our unique Activity path to see what is the critical path for each and overall customers. Here is an image for that section.
Thanks,
Kal
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