# Contact without email address **URL:** \ **Category:** Lists, Lead Scoring & Workflows\ **Created:** [July 26, 2017, 9:47pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840 "2017-07-26T21:47:37Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Hiougue](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hiougue/32/39641_2.png) [@Hiougue](https://community.hubspot.com/u/Hiougue)\ **Post date:** [July 26, 2017, 9:47pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840/1 "2017-07-26T21:47:37Z")
In our business, it is sometimes useful to add a contact for whom we do not have an email address at the time of creation (meeting). Is this possible ? ---
**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\ **Post date:** [July 26, 2017, 10:08pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840/2 "2017-07-26T22:08:52Z")
Hi @Hiougue This used to be an issue when HubSpot only had a marketing product, but now that they have a full CRM, its fine to add contacts without an email address. More info here: [Can I add contacts to the CRM without an email address?](https://knowledge.hubspot.com/articles/kcs_article/contacts/can-i-add-contacts-to-the-crm-without-an-email-address) Hope this helps. ---
**Author:** ![Hiougue](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hiougue/32/39641_2.png) [@Hiougue](https://community.hubspot.com/u/Hiougue)\ **Post date:** [July 26, 2017, 10:12pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840/3 "2017-07-26T22:12:00Z")
Hi Phil, thanks for the quick answer. I feel really dumb here, but when trying to create manually a contact, the email address is a mandatory field and as long as I don’t fill it, the “Create contact” is not available. ---
**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\ **Post date:** [July 26, 2017, 10:18pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840/4 "2017-07-26T22:18:44Z")
Hi @Hiougue That’s odd. In my test CRM account, as long as I add a first name, the create contact button becomes active. See screenshot. ![Capture.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/8/f8d874a396f8a5958817939f8d6dccc7e52be22b.png) If this still doesnt work, can you check if the add contact settings have been changed - clicking the link that says ‘customise properties’ that you can see in my screenshot will take you to settings where you can manage the properties people see when creating contacts. Good luck. ---
**Author:** ![Hiougue](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hiougue/32/39641_2.png) [@Hiougue](https://community.hubspot.com/u/Hiougue)\ **Post date:** [July 26, 2017, 11:14pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840/5 "2017-07-26T23:14:04Z")
You are totally right. The way it is set up by default is that email is mandatory. I went to the settings and changed this so it is now possible to enter a contact leaving the email field blank. Thanks a lot. ---
**Author:** ![LaDonna](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ladonna/32/31851_2.png) [@LaDonna](https://community.hubspot.com/u/LaDonna)\ **Post date:** [January 7, 2020, 5:09pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840/6 "2020-01-07T17:09:35Z")
I still cannot create a contact without having an email address and some of my clients do not have email addresses. Also, I have a couple that are both wanting to be patients of ours, they both have the same email address, but hubspot won’t let me create both of them because of that. ---
**Author:** ![tkremove](https://avatars.discourse-cdn.com/v4/letter/t/d2c977/32.png) [@tkremove](https://community.hubspot.com/u/tkremove)\ **Post date:** [July 12, 2023, 8:49am UTC](https://community.hubspot.com/t/contact-without-email-address/2840/7 "2023-07-12T08:49:54Z")
it does not work to add contacts without an email ---
**Author:** ![tkremove](https://avatars.discourse-cdn.com/v4/letter/t/d2c977/32.png) [@tkremove](https://community.hubspot.com/u/tkremove)\ **Post date:** [July 12, 2023, 8:46am UTC](https://community.hubspot.com/t/contact-without-email-address/2840/8 "2023-07-12T08:46:29Z")
I wouzld also need to add contacts without e-ail, just the Instagram handle e.g. ---
**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\ **Post date:** [July 17, 2023, 3:33pm UTC](https://community.hubspot.com/t/contact-without-email-address/2840/9 "2023-07-17T15:33:18Z")
Hi @tkremove, I hope you are doing well. [Here](https://community.hubspot.com/t5/CRM/Creating-contacts-with-no-email-address/m-p/278974#:~:text=So%20in%20your%20specific%20situation,contacts%20without%20their%20email%20address.) are some alternatives. Best, Diana