# Contact Us Form Fields Do Not Clear

**URL:** <https://community.hubspot.com/t/contact-us-form-fields-do-not-clear/67222>\
**Category:** Lead Capture Tools\
**Tags:** starter\
**Created:** [October 16, 2022, 11:16pm UTC](https://community.hubspot.com/t/contact-us-form-fields-do-not-clear/67222 "2022-10-16T23:16:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![GPhillips90](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gphillips90/32/13717_2.png) [@GPhillips90](https://community.hubspot.com/u/GPhillips90)\
**Post date:** [October 16, 2022, 11:16pm UTC](https://community.hubspot.com/t/contact-us-form-fields-do-not-clear/67222/1 "2022-10-16T23:16:41Z")

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##### The contact us form fields will not clear after the form is submitted. All of the previous data in the form is retained. I created the contact us form in then the forms editor using the HubSpot WordPress plugin.

##### In the forms options, Pre-populate contact fields with known values is turned off. The following options are turned on: Add link to reset the form; Always create contact for new email address; Set contacts created as marketing contacts.

##### Is there another setting that I need to change to get my contact form fields to clear after submitting? Are cookies an issue?

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**Author:** ![NeerajTrikha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/neerajtrikha/32/3702_2.png) [@NeerajTrikha](https://community.hubspot.com/u/NeerajTrikha)\
**Post date:** [October 17, 2022, 8:02am UTC](https://community.hubspot.com/t/contact-us-form-fields-do-not-clear/67222/2 "2022-10-17T08:02:20Z")

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Hi @GPhillips90 ,

If this is how your Submission settings looks like then, I second to your doubt, It could be Cookies related.

Have you tried different browsers or resetting the one you are on?

 ![NeerajTrikha_1-1665993705750.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/b/2b2c51e27c40418720fcc7b40b3d1ad9b6324788.png)

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<div class="post-metadata">

**Author:** ![GPhillips90](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gphillips90/32/13717_2.png) [@GPhillips90](https://community.hubspot.com/u/GPhillips90)\
**Post date:** [October 20, 2022, 4:11pm UTC](https://community.hubspot.com/t/contact-us-form-fields-do-not-clear/67222/3 "2022-10-20T16:11:48Z")

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Tech Support identified the solution which is to publish any changes to a form including any changes to the forms options settings. After I published the unpublished changes to the form options settings, my form field cleared after submitting.

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<div class="post-metadata">

**Author:** ![NeerajTrikha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/neerajtrikha/32/3702_2.png) [@NeerajTrikha](https://community.hubspot.com/u/NeerajTrikha)\
**Post date:** [October 26, 2022, 7:10am UTC](https://community.hubspot.com/t/contact-us-form-fields-do-not-clear/67222/4 "2022-10-26T07:10:30Z")

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Thanks @GPhillips90 . Glad Tech Support was able to help resolve this.

Learning never ends 🙂