# Contact owner error

**URL:** <https://community.hubspot.com/t/contact-owner-error/31549>\
**Category:** Account & Settings\
**Tags:** starter\
**Created:** [February 10, 2021, 8:40am UTC](https://community.hubspot.com/t/contact-owner-error/31549 "2021-02-10T08:40:22Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![KShen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kshen/32/13521_2.png) [@KShen](https://community.hubspot.com/u/KShen)\
**Post date:** [February 10, 2021, 8:40am UTC](https://community.hubspot.com/t/contact-owner-error/31549/1 "2021-02-10T08:40:22Z")

</div>

Whenever I put in the details of a customer in the CRM, it sometimes assigns it to another contact owner by itself. Can someone help me?

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 10, 2021, 8:45am UTC](https://community.hubspot.com/t/contact-owner-error/31549/2 "2021-02-10T08:45:51Z")

</div>

Hi @KShen,

You can investigate by navigating to a contact record. On a contact record, click _View property history_ (in the _About this contact_ section in the left sidebar). You should now see a property history for this contact and be able to search for “contact owner”. HubSpot should show you when and how the contact owner was changed. For example:

 ![37778i11E273BC871D1BF8.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/7/707174d146ed8877c89e0b50841d504c51721e54.png)

Hope this helps!

---

<div class="post-metadata">

**Author:** ![KShen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kshen/32/13521_2.png) [@KShen](https://community.hubspot.com/u/KShen)\
**Post date:** [February 11, 2021, 9:56am UTC](https://community.hubspot.com/t/contact-owner-error/31549/3 "2021-02-11T09:56:27Z")

</div>

![37861iD5AFF7DA7F389EAE.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/b/8b1fecb763eceb88b45f1aca730c454f3de1e7dd.png)

Does this mean that every lead with this particular company will be assigned to a particular contact owner?

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 11, 2021, 10:30am UTC](https://community.hubspot.com/t/contact-owner-error/31549/4 "2021-02-11T10:30:29Z")

</div>

Hi @KShen,

That depends, have you toggled this setting? (“Assign company owner to contact by default”) [Sync ownership between contacts and companies](https://knowledge.hubspot.com/crm-setup/sync-ownership-between-contacts-and-companies)

Best regards!