I have in my CRM a list of 25 contacts from a company A.
Several members of the team logged emails for various of those contacts, mainly through gmail integration.
Yet - when I go into the Company profile, I can see the full list of contact, but cannot see the full overview of all emails that were sent to all contacts, only a few shows up.
Do you know what the configurations that must be done in order to see all email from all contacts to the related company profile?
Thanks a lot !
Hi @Flowsl, not sure I fully understood but hope this helps.
In the company overview tab apparently you only have the top 5 activities:
On the Recent communications card*,* view the most recent calls, emails, or meetings logged on the record. Click an activity to view more information about the interaction. A maximum of five activities are displayed on the card. - Customize records
To see all emails logged to contacts in a specific company you can filter Emails under the Activities tab. However, you need to make sure all emails were also logged against the company.