I have created contacts through the gmail /hubspot link however when doing this I cannot access previous email history via hubspot. Is there a way to reaccess the history once the contact is set-up?
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Q: I have created contacts through the gmail /hubspot link however when doing this I cannot access previous email history via hubspot. Is there a way to reaccess the history once the contact is set-up??
Short A: n/a
Longer A:
HubSpot doesn’t natively integrate past emails. (by design)
For small numbers, you’ll want to handle this manually -- see this thread.
For larger numbers, maybe consider an integration with Threads.
Hope that helps @JDennaford.
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Best,
Frank
Chief HubSpot Consultant
MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn
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