# Contact Activity Feed

**URL:** <https://community.hubspot.com/t/contact-activity-feed/22280>\
**Category:** HubSpot Ideas\
**Tags:** sales-activity-feed\
**Created:** [June 30, 2020, 12:39pm UTC](https://community.hubspot.com/t/contact-activity-feed/22280 "2020-06-30T12:39:39Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Katherine123](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/katherine123/32/76463_2.png) [@Katherine123](https://community.hubspot.com/u/Katherine123)\
**Post date:** [June 30, 2020, 12:39pm UTC](https://community.hubspot.com/t/contact-activity-feed/22280/1 "2020-06-30T12:39:39Z")

</div>

So, the activity feed was a huge selling point for us, but unfortunately, even if a person within your company opens an email that has been sent to a prospect, either throught the CRM or an outlook outbox - it tells you that the prospect/Contact has opened it.

We often QA check email sends, and it would advise us that the prospect has opened it, which is false. So, the process of judging a clients interest from activity is not actually achievable.

---

<div class="post-metadata">

**Author:** ![1nspiring](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/1nspiring/32/74736_2.png) [@1nspiring](https://community.hubspot.com/u/1nspiring)\
**Post date:** [September 4, 2020, 2:30pm UTC](https://community.hubspot.com/t/contact-activity-feed/22280/2 "2020-09-04T14:30:34Z")

</div>

I have the same issue and would strongly suggest to work on this because it is really confusing and misleading info from commercial perspectice.