# Constant Log in Error

**URL:** <https://community.hubspot.com/t/constant-log-in-error/59101>\
**Category:** Outlook Sales Extension\
**Created:** [June 15, 2022, 3:20pm UTC](https://community.hubspot.com/t/constant-log-in-error/59101 "2022-06-15T15:20:59Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![OCastro3](https://avatars.discourse-cdn.com/v4/letter/o/db5fbb/32.png) [@OCastro3](https://community.hubspot.com/u/OCastro3)\
**Post date:** [June 15, 2022, 3:20pm UTC](https://community.hubspot.com/t/constant-log-in-error/59101/1 "2022-06-15T15:20:59Z")

</div>

Hi,

I’m finding myself constantly logging in to the outlook web hubspot add-in. Whenever I log in from the side panel, I follow the steps, input the verification code, then it asks me to log in yet again.

Already deleted cached, tried in incognito, closed chrome and restarted my PC.

Would appreciate any help.

Thanks,

---

<div class="post-metadata">

**Author:** ![Aleeson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aleeson/32/44272_2.png) [@Aleeson](https://community.hubspot.com/u/Aleeson)\
**Post date:** [June 16, 2022, 9:04am UTC](https://community.hubspot.com/t/constant-log-in-error/59101/2 "2022-06-16T09:04:39Z")

</div>

Hey there @OCastro3- Are you [blocking third-party cookies](https://support.google.com/chrome/answer/95647?hl=en-GB&co=GENIE.Platform%3DDesktop#zippy=%2Callow-or-block-cookies-for-a-specific-site%2Callow-or-block-cookies:~:text=Block%20third%2Dparty%20cookies.,allowed%20on%20your%20exceptions%20list.) in Chrome? This can cause a login loop, even in Incognito mode or when we clear cache. Let me know if the issue persists after allowing cookies.