Hi,
We have a custom WooCommerce form with dropdowns and hidden fields that goes to email. We want it to go to HubSpot but I saw that non-HubSpot forms can only integrate with single line text.
Is it even possible to make this work? Can we use a 3rd party app?
Thanks
Hi @LCole2,
The documentation says:
All data submitted to non-HubSpot form fields will only match to single-line text field type properties in HubSpot. Non-HubSpot form fields cannot match with other field types.
and
You can create form fields or labels to match HubSpot default properties or create a custom contact property to match the name or label of your form field.
I’m not 100% certain, but I would take that to mean that the fields on the HubSpot side can only be single-line text field property types. So I don’t think it matters if the WooCommerce form uses dropdowns or hidden fields. It’s that the data collected can only be mapped as single line text input in HubSpot.
That’s how I understand it anyway. I stand to be corrected by HubSpot support.
Barry Grennan
Hi @LCole2 ,
I would have to double check if the non-hubspot form tracking does not work with drop downs, but if that is the case, you can use a 3rd party app or build something yourself.
I have a good experience with the team of makewebbetter.com who have a great WooCommerce Integration.
You could also use the Form Submission API if you can hook into the form submission using PHP.
I can share my PHP script if that helps.
