# Connecting another user

**URL:** <https://community.hubspot.com/t/connecting-another-user/91124>\
**Category:** Ads\
**Tags:** professional\
**Created:** [October 4, 2023, 8:08pm UTC](https://community.hubspot.com/t/connecting-another-user/91124 "2023-10-04T20:08:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TShannon3](https://avatars.discourse-cdn.com/v4/letter/t/87869e/32.png) [@TShannon3](https://community.hubspot.com/u/TShannon3)\
**Post date:** [October 4, 2023, 8:08pm UTC](https://community.hubspot.com/t/connecting-another-user/91124/1 "2023-10-04T20:08:44Z")

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I recently connected my company’s ad accounts to HubSpot. I’m the primary user for the ad accounts, but I’d like to add my colleague so they can also create ads.

When I click on the ad account in HubSpot and try and select “Connect User” the button is greyed out. See screenshot below.

Any suggestions?

 ![Screenshot 2023-10-04 at 4.09.20 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/0/b00e9b98565b880525bdc734db53691545146226.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 5, 2023, 4:17am UTC](https://community.hubspot.com/t/connecting-another-user/91124/2 "2023-10-05T04:17:13Z")

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Hi @TShannon3,

If you want to allow multiple users to manage and create ad campaigns for your ad accounts, you can find step by step instructions here: [Allow multiple users to manage and create ad campaigns for your ad accounts](https://knowledge.hubspot.com/ads/allow-multiple-users-to-manage-your-facebook-linkedin-and-google-ads-accounts)

Best regards!