# connecting a third party email

**URL:** <https://community.hubspot.com/t/connecting-a-third-party-email/60737>\
**Category:** Sales Email\
**Created:** [July 12, 2022, 2:34am UTC](https://community.hubspot.com/t/connecting-a-third-party-email/60737 "2022-07-12T02:34:34Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Grlang](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/grlang/32/168665_2.png) [@Grlang](https://community.hubspot.com/u/Grlang)\
**Post date:** [July 12, 2022, 2:34am UTC](https://community.hubspot.com/t/connecting-a-third-party-email/60737/1 "2022-07-12T02:34:34Z")

</div>

I am trying to connect my work email to Hubspot. I use a third party to host this email, Siteground. So i have selected “Other mail account” and completed as below:

 ![Grlang_0-1657593221641.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/d/ed03a0bfa3142654f060584470e0804ed2f60f75.png)

But I can get no further. Would be very grateful for advice.

---

<div class="post-metadata">

**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [July 12, 2022, 7:45pm UTC](https://community.hubspot.com/t/connecting-a-third-party-email/60737/2 "2022-07-12T19:45:55Z")

</div>

Hi @Grlang,

Can you confirm that your email meets the technical requirements for IMAP listed in this [help article](https://knowledge.hubspot.com/email-notifications/what-are-the-technical-requirements-for-connecting-my-inbox-to-hubspot-with-imap)? Do you see a message when you hover over the greyed-out button at the bottom of the screenshot?

The more information you can include, the better the community can assist with the next steps.

Thank you,

Kristen
