Can I connect multipe whatsapp business accounts to my hubspot account so that the sales team can have their own whatsapp number?
Hey @SJ61, thank you for posting in our Community!
Currently, HubSpot allows you to connect one WhatsApp Business account per HubSpot account. If your sales team needs individual numbers, each team member would need to use their own WhatsApp Business account outside of HubSpot for now.
An alternative solution could be exploring third-party integrations or tools that support multiple WhatsApp accounts and sync with HubSpot.
To our top experts @Brenner, @TomM2, and @DanielSanchez do you have any recommendations for the @SJ61 matter?
Thank you,
Pam
Hello @SJ61 ,
As @PamCotton said, you can’t add multiple WhatsApp Business in the same HubSpot account. If I’m not wrong, each WhatsApp Business allows you to create 25 numbers. But, it depends if your WhatsApp Business Account is “warm”.
You can explore third-party integrations such: Treble AI and Spread.Chat.
Hey there, Shoaib here from Gallabox.
A more recent update does show that you can actually connect multiple numbers to your Hubspot account.
Connect a WhatsApp channel to the conversations inbox