# connect email Core seat

**URL:** <https://community.hubspot.com/t/connect-email-core-seat/129259>\
**Category:** Outlook Sales Extension\
**Tags:** starter\
**Created:** [April 4, 2025, 6:43am UTC](https://community.hubspot.com/t/connect-email-core-seat/129259 "2025-04-04T06:43:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![EGONZALOPALOM](https://avatars.discourse-cdn.com/v4/letter/e/c6cbf5/32.png) [@EGONZALOPALOM](https://community.hubspot.com/u/EGONZALOPALOM)\
**Post date:** [April 4, 2025, 6:43am UTC](https://community.hubspot.com/t/connect-email-core-seat/129259/1 "2025-04-04T06:43:30Z")

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hi,

we are facing problems for “core Seats” to connect their email with HubSpot. please cna you hlp on fixing this issue

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 4, 2025, 6:44am UTC](https://community.hubspot.com/t/connect-email-core-seat/129259/2 "2025-04-04T06:44:38Z")

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Hi @EGONZALOPALOM,

Could you provide more details please? What exactly isn’t working? Can you share a screenshot of the error message or screen you’re facing?

Best regards

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**Author:** ![EGONZALOPALOM](https://avatars.discourse-cdn.com/v4/letter/e/c6cbf5/32.png) [@EGONZALOPALOM](https://community.hubspot.com/u/EGONZALOPALOM)\
**Post date:** [April 4, 2025, 10:00am UTC](https://community.hubspot.com/t/connect-email-core-seat/129259/3 "2025-04-04T10:00:11Z")

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![EGONZALOPALOM_0-1743759798416.jpeg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/0/10fb8cf5472ea3e661582bb9a94928bc2752c3b6.jpeg)

hi,

connecting email was pssible as soon as i assigned the SALES SEAT, not when he was assigned a CORE SEAT

thank you