# Confusing Send Limits

**URL:** <https://community.hubspot.com/t/confusing-send-limits/97470>\
**Category:** Email Marketing Tool\
**Tags:** professional\
**Created:** [January 9, 2024, 11:18pm UTC](https://community.hubspot.com/t/confusing-send-limits/97470 "2024-01-09T23:18:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KBixler](https://avatars.discourse-cdn.com/v4/letter/k/97f17d/32.png) [@KBixler](https://community.hubspot.com/u/KBixler)\
**Post date:** [January 9, 2024, 11:18pm UTC](https://community.hubspot.com/t/confusing-send-limits/97470/1 "2024-01-09T23:18:33Z")

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We have both Sales Professional and Marketing. We are goign to start doign some eMail marketing but are a bit confused about the daily per user send limitations. I thought our connected O365 accounts had a daily send limit of 1000 so I figured that was our limit but checking in Hubspot I see different limitations that are a bit confusing. What I’m trying to determine is if were using marketing contacts and enrolling contacts\companies as marketing contacts then was is our daily per user limit or how do the limits apply?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 10, 2024, 5:00am UTC](https://community.hubspot.com/t/confusing-send-limits/97470/2 "2024-01-10T05:00:29Z")

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Hi @KBixler,

Marketing contact status only affects marketing email sends, not sales emails. The summary for marketing contacts is: A contact must be a marketing contact for you to send them a marketing email. [Understand marketing contacts](https://knowledge.hubspot.com/contacts/marketing-contacts)

The limits here are referring to sales emails, in other words, emails sent through the personal connected inbox of a user: [Sending limits for connected email accounts](https://knowledge.hubspot.com/email/sales-email-send-limits)

> * * *
> 
> @KBixler wrote:
> 
> What I’m trying to determine is if were using marketing contacts and enrolling contacts\companies as marketing contacts then was is our daily per user limit or how do the limits apply?
> 
> * * *

Enrolling contacts into sequences does not require the contact to be a marketing contact. In that case, you would have to makre sure you stay within the sales email send limits. The marketing contact status would only matter if you were setting up marketing emails, automated or regular: [Create and send marketing emails](https://knowledge.hubspot.com/email/create-marketing-emails-in-the-drag-and-drop-email-editor)

Best regards!

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**Author:** ![Chen1](https://avatars.discourse-cdn.com/v4/letter/c/ea5d25/32.png) [@Chen1](https://community.hubspot.com/u/Chen1)\
**Post date:** [July 22, 2024, 1:23am UTC](https://community.hubspot.com/t/confusing-send-limits/97470/3 "2024-07-22T01:23:14Z")

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Hi Karsten,

Sorry, i still confuse about the marketing email send limit. How does HubSpot calculate the limit number of marketing emails sent? I cannot find any knowledge explain this.

Thanks in advance!