@PamCotton wrote:
Hello @SE2809,
At the moment in order to not overwrite you will need to turn off one of the extensions.
I understand it’s not the best solution, but I confirmed with my team that this behavior is expected due to the Grammarly add-in and HubSpot add-in are trying to take up the same space in Outlook, this will happens.
Also, this will happen when you have GDPR is enabled, because contact profiles will always be open with GDPR.
I would highly recommend you to please post this idea at our ideas forum (here).
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
Kindly,
Pam
Pan This is NOT a solution. This is a cop out answer by the HS outlook team. The simple work around solution would take almost ZERO effort by the HS outlook team. The work around solution is to allow the HS addon to be close like it can be done when you DON’T have GDPR enabled! The HS outlook team has clearly not even looked at this. For if they had, they would see that the workaround solution could be done by my estimation in under an hour.
This doesn’t qualify for an idea as it is a BUG not an idea.