Currently, HubSpot sends meeting attendees an update email whenever a meeting activity’s “Attendee description” is edited. This yields a terrifying problem.
The problem arouses especially when a user has updated “Meeting type”, “Outcome”, and/or “Team notes” after the meeting, and then some unintentional or automatic updates to the attendee description have caused a sending of an unintentional email to all attendees – something that looks a bit unprofessional and puzzling.
Indeed, I can understand the logic of updating attendees when the meeting description is changed, however, the sending of this update email should be made optional – something the salesperson can confirm to do or not do when changes have happened, especially when those changes weren’t intentional or were caused by some calendar/extension automation. If a Google-like option isn’t possible, then at least the automatic sending of update emails should be disabled altogether after the meeting has been held.
I’ve attached a screenshot of how Google Calendar handles this, and a similar logic would most certainly be much appreciated by every HubSpot user who’s using HubSpot Meetings or having a calendar synced with HubSpot.
Agree, this is a real issue. Taking internal notes and then inadvertently sending to external attendees is terrifying and has happened to me.
Totally agee. This is a really big issue.
If someone adds me as an Optional attendee - I am not logged as an attendee to the meeting. If I try to add myself as attendee, HubSpot wants to send an updated invite to everyone.
OMG. Has this not been resolved yet??? I don’t understand how “the gold standard” (aside from another platform that has to do with the impact of your sales and rhymes with “HailsNorth” or “BailsHorse”) wouldn’t be able to “get that”. It’s so obviouus that it’s frustrating they didnt foresee it, and still haven’t done anything about it.
This needs to be resolved immediately--PLEASE!
We have the same problem and need a solution please!!
We have the same issue. There should be a way to prevent this, or at the very least a confirmation pop-up as originally suggested.
+1 on this, there should be a way for us to select whether or not to send the updates to attendees.
We have the same problem. There should be a way to make sending updates optional or at least an option to disable them.
We need this feature. Our process requires us to schedule weekly/monthly meetings so we need to “Create a meeting” even if the attendee hasn’t confirmed the schedule yet. Then we need to update the Meeting type, Outcome, and Team notes, but emailing updates to attendees is risky in case users mistakenly enter internal information into the Attendee description instead of team notes. Additionally, attendees do not want to receive emails about meetings.