# Compose email through Help Desk

**URL:** <https://community.hubspot.com/t/compose-email-through-help-desk/104869>\
**Category:** HubSpot Ideas\
**Tags:** help-desk, conversations-inbox\
**Created:** [April 15, 2024, 8:45pm UTC](https://community.hubspot.com/t/compose-email-through-help-desk/104869 "2024-04-15T20:45:22Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![aa2201](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@aa2201](https://community.hubspot.com/u/aa2201)\
**Post date:** [April 15, 2024, 8:45pm UTC](https://community.hubspot.com/t/compose-email-through-help-desk/104869/1 "2024-04-15T20:45:22Z")

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Since everyone is looking to move from conversation inbox to Help Desk, I think it would be better if you add the button **Compose** to send emails directly outside without creating a ticket first.

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_[View the full topic](https://community.hubspot.com/t/compose-email-through-help-desk/104869)._