i spent hours completing the course and now the article part is not working for me. i followed all the directions but still not working. It is taking me more then the actual course.
Please fix this problem as soon as possible
Hi @Hayastan96 and welcome to the HubSpot Community!
Thanks for reaching out and for sharing the screenshots!
I can see you’ve completed the course content but are getting stuck on the “Create a knowledge base article” exercise.
Did you create and publish the article in the same HubSpot account connected to your Academy profile, using the practice account launched from the exercise?
Can you confirm that you were able to publish the knowledge base article, please? It looks like you did but I’d rather check to make sure.
Let me check internally on this and I’ll update you as soon as I hear from the Team.
Thanks for your patience,
Bérangère