Hey all, I am looking to create a report that shows a list of Company Ticket Volume based on a List of past 12 months Comp…

@JoshVe did you create “Number of associated tickets” on the company object? (That’s where it should go.)

Hi @JoshVe , In the custom report builder ( Create reports with the custom report builder ), you would use companies as primary…

@JoshVe my bad, that’s a custom calculation property: Create calculation and rollup properties [karstenkoehler_0-1709115875…

Hey @karstenkoehler i followed the insturction for creating cutom calculation. not sure if it’s “ticket information” or “tick…

Hey @karstenkoehler again. 1. Your right i created this in tickets not in property, so i created a new one. 2. For some rea…

@JoshVe pivot is a must for the visualization you’re looking for. However, the 30 day create date filter doesn’t seem to be r…

i tried, i think or it’s calculating the right type of data or something else is wrong here. As we should have few hundreds …

@JoshVe I just got this to work for a client yesterday - this should be working. I’d recommend checking again tomorrow and po…

Company Tickets Volume Report

Service Hub Tips, Tricks & Best Practices

JoshVe February 28, 2024, 10:23am 3

Thanks, @karstenkoehler the only thing i am not finding is companies number of associaed tickets. I assume they should be under Companies Data Sources, any idea on that?

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Company Tickets Volume Report

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