Hi, I’ve recently updated our company name which was very easy to do. As a result of this, HubSpot sent me an automated email confirming the change. However, I noticed on the email that an old colleague (no longer with the company and no loner part of our HubSpot users), as well as our Onboarding partners were CCed on the email. Does anyone know why this happens? And how can we remove them from such communications?
Helllo @APotes , Just wanted to check if this user was a superadmin in the account, and have the user been deleted? When you want to remove a user from your HubSpot account, you can either deactivate or fully remove the user.
I would like to share some resources to check if the user still in the account:
I hope this information helps.
Pam