CBN
March 24, 2023, 3:37pm
1
This is an improvement for all users on the HubSpot Community receiving notifications by emails.
Today I received a notification about an item I follow.
When I click on the link I go to the page and it shows the thread.
It says I need to login in order to comment, so I click on Login.
After logging in I stay on the main page.
This is not very helpful at I now need to navigate to the page where I want to make a comment.
Requirement:
- logging in on any page should navigate me back to the page after successful login
It use to stay on the page you were on when logging in - then it started leaving the page and replacing it with the main page. This is TERRIBLE!
Such a bad user experience. PLEASE fix this so when we follow links, we can login and comment, upvote, etc without getting lost.
CBN
May 8, 2023, 7:14pm
3
Thanks @JenniferErena - let us hope that this is fixed, but based on my experience you should not hold your breath. HubSpot does not really care about practical things link this … or timezone is meetings.
It used to work. I wish I had looked for a commmunity post when I first noticed, but…too much to do.
User experience is getting more focus (and should always) for success.