Colors not displaying on graphs

Smart CRM & Sales Hub Tips, Tricks & Best Practices
1

All of the sudden I have lost the colors displaying on all of my dashboard graphs. This is not happening for other users but I use mine to create our training docs so it’s imperative I find a resolution. I have cleared by cache/cookies and restarted my pc as basic starting points but nothing has worked so far. Anyone else encountered this issue with a resolution? Thank you!

2

Hi @TChappell5,

Could you share a screenshot? Have you tried another browser?

Best regards

3

The one thing I didn’t think to do was try another browser. So it does display in MS Edge, but does not in Chrome. Below is a screenshot in Chrome. The data is there but not the colors for the charts.

TChappell5_0-1730143429717.png
TChappell5_0-1730143429717.png467×549 25.4 KB

4

@TChappell5 that means it’s a browser issue. Can you disable all extensions and try again? If it works, re-enable them one by one to identify the one that’s causing the issue.

5

Hi,

This worked, funny enough though it was the HubSpot Sales Chrome Extension that caused this issue. Is there somewhere specific I can report this issue?

6

That’s exactly what I installed this week too and am having the same issu.e

7

I was able to find a workaround by adding our HubSpot page as an “Excluded website” so then it disables the extension when I am in HubSpot and the issue is resolved.