# Code when you log in from an unrecognized device

**URL:** <https://community.hubspot.com/t/code-when-you-log-in-from-an-unrecognized-device/133713>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [June 2, 2025, 12:35pm UTC](https://community.hubspot.com/t/code-when-you-log-in-from-an-unrecognized-device/133713 "2025-06-02T12:35:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![08343](https://avatars.discourse-cdn.com/v4/letter/0/4af34b/32.png) [@08343](https://community.hubspot.com/u/08343)\
**Post date:** [June 2, 2025, 12:35pm UTC](https://community.hubspot.com/t/code-when-you-log-in-from-an-unrecognized-device/133713/1 "2025-06-02T12:35:04Z")

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I am getting told that I need a code almost daily for my device but my email attached to my free account is with migadu and only getting the code here and there. Currently Ive been waiting on a code all day.  
What can I do?

…And I have checked all my folders, not in spam etc and I checked my settings, no filters to block Hubspot codes, and again, I have received them in the past, as recent as yesterday.

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [June 2, 2025, 7:20pm UTC](https://community.hubspot.com/t/code-when-you-log-in-from-an-unrecognized-device/133713/2 "2025-06-02T19:20:53Z")

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Hey, @08343 👋 Do you have a _second_ user account associated with your portal? If so, have you checked that email as well? — Jaycee