# code cracker don't work

**URL:** <https://community.hubspot.com/t/code-cracker-dont-work/47664>\
**Category:** Lead Capture Tools\
**Tags:** free\
**Created:** [November 29, 2021, 4:06pm UTC](https://community.hubspot.com/t/code-cracker-dont-work/47664 "2021-11-29T16:06:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![VGABRIELS](https://avatars.discourse-cdn.com/v4/letter/v/aeb1de/32.png) [@VGABRIELS](https://community.hubspot.com/u/VGABRIELS)\
**Post date:** [November 29, 2021, 4:06pm UTC](https://community.hubspot.com/t/code-cracker-dont-work/47664/1 "2021-11-29T16:06:06Z")

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hello,

i have add code tracker in my wordpress, but he don’t work.

When i check network on dev tools in my browser, the code tracker request status is 200, i have submit my form but i don’t find my form in Hubspot.

Can you help me ?

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**Author:** ![natsumimori](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/natsumimori/32/39807_2.png) [@natsumimori](https://community.hubspot.com/u/natsumimori)\
**Post date:** [November 30, 2021, 6:27am UTC](https://community.hubspot.com/t/code-cracker-dont-work/47664/2 "2021-11-30T06:27:02Z")

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Hi @VGABRIELS ,

I believe you’re referring to the [HubSpot tracking code](https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code) and you installed it to your pages via [WordPress plugin](https://knowledge.hubspot.com/integrations/install-the-hubspot-wordpress-plugin), is that correct?

Is your form in WordPress a HubSpot form or non-HubSpot form? If it’s non-HubSpot form, you will want to enable the feature in your HubSpot account settings. Please see here: [Enable or disble non-HubSpot forms](https://knowledge.hubspot.com/forms/use-non-hubspot-forms#enable-or-disable-non-hubspot-forms)

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<div class="post-metadata">

**Author:** ![VGABRIELS](https://avatars.discourse-cdn.com/v4/letter/v/aeb1de/32.png) [@VGABRIELS](https://community.hubspot.com/u/VGABRIELS)\
**Post date:** [November 30, 2021, 10:39am UTC](https://community.hubspot.com/t/code-cracker-dont-work/47664/3 "2021-11-30T10:39:42Z")

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Thanks Natsuminori for you fast answer, but I finally found the origin of the problem. Indeed, the plugin was installed in wordpress, tracking code also and I was looking to retrieve my non-hubspot form and the reason why I couldn’t do it: I had another script (ajax request) that was conflicting

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<div class="post-metadata">

**Author:** ![natsumimori](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/natsumimori/32/39807_2.png) [@natsumimori](https://community.hubspot.com/u/natsumimori)\
**Post date:** [December 1, 2021, 8:30am UTC](https://community.hubspot.com/t/code-cracker-dont-work/47664/4 "2021-12-01T08:30:46Z")

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Thank you for the follow up @VGABRIELS !