Hello!
We are already using the connection between Sales Navigator and our CRM!
… but we keep encountering a recurring issue that we don’t understand: when we try to create a contact record from Sales Navigator (with the company already created in HubSpot), and complete the form in Sales Navigator with the basic information, we always get the same error: “Wrong country code. Check your CRM’s standardized codes and try again.”
We are using a custom contact field, “Country code” which is filled by a workflow depending on the Country, but I can’t see a relation between this field and Sales Navigator. Furthermore, Sales Navigator’s field mapping defaults to the “Country/Region” field in HubSpot, which we don’t use directly…
LinkedIn has informed us that “The country code should be a validation rule they have under HubSpot (e.g., FR=France / IT=Italy…). So you will need to check those under the Contact Object setup and bypass it to allow the API call.”
Any idea of what can be happening?