Hi Anissa and the HubSpot team,
Thanks for hosting this AMA! I’m particularly interested in learning more about Journey Automation.
Could you elaborate on what makes Journey Automation different from traditional Workflows? Specifically, how does it better adapt to individual customer actions and deliver a more personalized experience throughout their journey?
Also, could you provide an example of how Journey Automation could be used to nurture leads who have shown interest in a specific product line on our website, moving beyond a linear, one-size-fits-all approach?
Looking forward to your insig
hts!