[Closed] AMA: HubSpot Payments: Sell Online and Grow Your Revenue | August 2 - 5, 2022

(lo siento, mi español no es lo mejor en el mundo porque lo aprendí trabajando en restaurantes… no es el español de negocios :grimacing:)

Si podemos ayudarte! Dime como tu negocio… que haces? Vendes productos o servicios? Puendes mandarme tu website para echarle un vistazo? gracias!

Hi @Maryann -

Wanted to check if there was an update on Hubspot Payments re: allowing customers to get a free trial of a product before getting sent an invoice / getting charged (say, after 15 days or a month).

I saw that there was an article on it saying it’s not currently possible - wanted to know if through the Stripe integration, this is possible to bypass, since Stripe allows for free trials. I did see in the Ideas Forum that only the standalone allowed for the free trials…

Thanks for any info!

Awesome question @kdalay and appreciate the feedback as well. I think you’re going to be excited about what we have coming this year… go ahead and DM me with your email and I’d be happy to reach out as we approach this functionality! (again, same offer goes for anyone reading this :grinning_face:)

Just DM’d you my email! Thank you.

If you want us to use Payments I think you should include e-signatures in Sales starter. Makes for a much better solution to get the payment.

Great feedback once again @computerchipt , I know I can speak on behalf of the entire Product team when I say we appreciate it! I’ll be sure to pass this along. In full transparency we haven’t made any decisions around this, though we’re always evaluating our pricing and packaging so if you saw a change on this front at some point, I wouldn’t be shocked

Looking to use Hubspot Payments to take payment for an online course [single date only] via a page with a Hubspot form. We’d like to know how this compares to Stripe etc. and relative ease of setup.

Thanks for the question @shanedavies and I hope you’ve had a nice week!

When it comes to ease of setup… to get started, all you’ll need to do is click Sales > Payments in the upper navigation, then start the enrollment process on that page which entails answering some simple and quick questions about your business. From there, you’ll hear from our fantastic Underwriting team within a couple of days. When it comes to actually setting up and using HubSpot Payments, it shouldn’t really take more than 2 minutes! There are two routes you can use:

  1. Payments and quotes - this is designed more for that QTC/CPQ motion (quote to cash/configure price quote)
  2. Payment links - this is the swiss army knife of HubSpot Payments that you can deploy online in many different ways or simply send to a buyer for a quick and easy transaction

When it comes to how it compares… HubSpot Payments allows for you to bring your commerce data together with your customer data, whereas if you were to use something like the stripe integration we have, you’d still have your commerce data separate from your CRM. We’re doing this by simply creating objects, specifically the payment object to represent a transaction and the subscription object which is created anytime a recurring payment is run. Having all of this data together and being able to view it holistically is one thing, but having an object in the HubSpot Framework means you can not only view the data, but do things with the data - use payment or subscription based workflows to automate actions and leverage these objects in the custom report builder to drive decision making processes.

Sorry if this was a longer answer than you were hoping for but I just couldn’t help myself… let me know what you think and if you have any questions!