Hello, We are currently using the customer agent AI on our chat for Germany. From Aug 4th onwards, what does 5000 credits equate to in terms of number of chats?
How do we predict how many credits we’ll need each month?
Assuming the credits are applied across all instances of breeze AI within Hubspot so with the introduction of other agents eg a Knowledge base agent, will this usage also work from the same pool of credits?
The biggest unknown is the understanding of how the credits are calculated as such and how can we plan for purchasing enough future credits to cover our business needs?