# Close Knowledge Gaps when fixed in Customer Agent

**URL:** <https://community.hubspot.com/t/close-knowledge-gaps-when-fixed-in-customer-agent/130551>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [April 25, 2025, 8:50am UTC](https://community.hubspot.com/t/close-knowledge-gaps-when-fixed-in-customer-agent/130551 "2025-04-25T08:50:52Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![martechaa](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martechaa/32/95715_2.png) [@martechaa](https://community.hubspot.com/u/martechaa)\
**Post date:** [April 25, 2025, 8:50am UTC](https://community.hubspot.com/t/close-knowledge-gaps-when-fixed-in-customer-agent/130551/1 "2025-04-25T08:50:52Z")

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It is not possible to remove a Knowledge Gap in the Knowledge Gaps list in Customer Agent. Whenever I fix a gap, it should be possible to mark as fixed or close in some way. Right now it is hard for me to have control over what is fixed and not, and I use a lot of time entering the same Knowledge Gaps I have allready fixed rather than just focusing on what needs to be fixed.  
Can we get a “Marked as fixed” or “Close Knowledge Gap” function?  
Regards, Marte

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