I really want to like HubSpot. It’s very simple to use and has an intuitive UI, but it’s very obvious this solution started out as a marketing-focused CRM platform. Cloning a deal is a very basic feature, especially in a SALES-focused CRM. Unfortunately, HubSpot is very much a MARKETING-focused CRM. The solution is so good in many ways, but really needs some basic improvement for SALES. I would suggest either hiring someone who has a sales leadership background or tapping into clients who have deep sales leadership backgrounds to help w/ product feedback. This would ultimately help HubSpot in larger organizations where the needs for more robust sales features is critical and CRM decisions are driven by sales leadership/ops and not marketing.