Hey @Courtneyymn , submissions for cloning a ticket and cloning a deal already exist, so rather than creating a new submission, how about you add your upvote to the below submissions. Hopefully Hubspot will listen to us all soon 
Tickets - https://community.hubspot.com/t5/HubSpot-Ideas/Clone-tickets/idi-p/372777
Deals - https://community.hubspot.com/t5/HubSpot-Ideas/Deal-Cloning/idi-p/339496