Clarification on hubspot.fetch() API Limits for Public Apps

Develop, Build & Integrate CMS Development
2

Hi @MKatewa,

The 20 concurrent request limit is shared across all users within the same HubSpot portal or account. It’s not per individual user but a portal-wide restriction. This means if multiple users are using your app at the same time in the same HubSpot account, they all draw from that same pool of 20 concurrent requests.

I don’t believe there is a way to increase this limit. As a workaround, here are some ideas you can implement to avoid hitting that limit:

  1. Request queuing: Set up a queue system to manage requests and prevent exceeding the concurrent limit.
  2. Request batching: Combine multiple operations into a single API call when possible.
  3. Caching: Store responses to reduce unnecessary repeat requests.