# Churn Prevention with ChurnScope **URL:** \ **Category:** Marketplace Apps\ **Tags:** customer-success, third-party-apps\ **Created:** [August 9, 2026, 1:07pm UTC](https://community.hubspot.com/t/churn-prevention-mit-churnscope/155587 "2026-08-09T13:07:12Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![PepDev](https://avatars.discourse-cdn.com/v4/letter/p/82dd89/32.png) [@PepDev](https://community.hubspot.com/u/PepDev)\ **Post date:** [August 9, 2026, 1:07pm UTC](https://community.hubspot.com/t/churn-prevention-mit-churnscope/155587/1 "2026-08-09T13:07:12Z")
Hello HubSpot Users, As a developer at Pepdev, I’m all too familiar with a problem faced by many freelancers and small B2B providers: **You often only realize a customer is unhappy when the cancellation notice is already in your inbox.** To identify churn risks early, before it’s too late, I’m currently developing **ChurnScope** – a lean add-on directly for the HubSpot CRM. **What ChurnScope does:** - **Early Warning System:** Captures indicators of inactivity or declining usage directly on the Contact or Company record. - **Health Scores:** Consolidates risks into simple signals, allowing you to reach out proactively. - **Process Support:** Triggers automatic tasks or notifications in HubSpot when an account needs attention. Feel free to take a look at our website, ChurnScope, where you can also try out the **interactive demo feature** to get a first-hand impression of how it works. 🚀 **I am currently offering exactly ONE EXCLUSIVE pilot slot!** Since ChurnScope is currently designed specifically for single users/owners during this development phase, I am looking for **one dedicated test partner**. **The ideal profile:** - You use HubSpot as an individual (or as the sole person responsible for the CRM). - You manage a manageable customer portfolio ( **up to approx. 50 end customers** ). - You want to strengthen customer retention and better understand churn signals. **What you get:** - **Heavily reduced early-access pricing** for the current version of ChurnScope. - **Direct line to me as the developer:** Feedback and feature requests go directly into further development. - Personal setup and guidance. **What I ask for in return:** - Regular, honest feedback from your day-to-day work. Feel free to test the demo on ChurnScope! If this sounds like a perfect fit for your situation and you’d like to be the first to test ChurnScope in a live environment: **Simply reply directly to this post or send me a short message!** Best regards, Patrick Rößner from PepDev ---
**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\ **Post date:** [August 10, 2026, 1:02pm UTC](https://community.hubspot.com/t/churn-prevention-mit-churnscope/155587/3 "2026-08-10T13:02:32Z")
Hi @PepDev and thanks for sharing this integration with the HubSpot Community! Addressing churn risk is a valuable topic for many in our Community. It’s great to see solutions being developed that integrate directly with HubSpot and support customer success. Just curious, is your app currently listed on the [HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace)? If so, please feel free to share the link here so others can check it out. If not, here’s a guide on how you can [add your app to the HubSpot Marketplace](https://developers.hubspot.com/docs/apps/developer-platform/list-apps/listing-your-app/listing-your-app). Also, I’d just like to share how HubSpot can help here too: - [Set up and use the customer health agent](https://knowledge.hubspot.com/ai-tools/use-the-customer-health-agent) : This agent can assess account health from logged CRM activity, call transcripts, and public information - [Create a health score in the customer success workspace](https://knowledge.hubspot.com/help-desk/customize-a-health-score-in-the-customer-success-workspace) : You can score contacts or companies using engagement, calls, tickets, NPS, sentiment, CRM properties, event frequency, timeframes, and score decay. The score produces health-status labels such as Healthy, Neutral, or At risk. - [Use the customer success workspace](https://knowledge.hubspot.com/customer-success/use-the-customer-success-workspace) : The Customer Success Workspace provides customer views, health-score summaries, alerts when health status changes, and score-trend reporting. If anyone is interested in learning more about ChurnScope or hvae any questions, feel free to reply to this topic. Thank you and have a lovely day! Bérangère ---
**Author:** ![PepDev](https://avatars.discourse-cdn.com/v4/letter/p/82dd89/32.png) [@PepDev](https://community.hubspot.com/u/PepDev)\ **Post date:** [August 10, 2026, 2:29pm UTC](https://community.hubspot.com/t/churn-prevention-mit-churnscope/155587/5 "2026-08-10T14:29:57Z")
Hi Bérangère — thanks a lot for the thoughtful reply and for pointing me to the Customer Health Agent and the Success Workspace. You’re right that HubSpot already covers an important part of account health natively (CRM activity, transcripts, health labels, alerts). That’s very useful context. Where **ChurnScope** is focused is a bit more operational around **churn / retention workflows** : - surfacing at-risk accounts from ticket + open-deal context, - turning that into concrete rescue actions, - and writing measures back into HubSpot (notes/tasks) so the owner can act immediately. So I see it more as **complementary** to HubSpot’s health tooling than as a replacement — especially for teams that want a dedicated churn cockpit outside the day-to-day CRM UI. On Marketplace: not listed yet — still early access / pilot. I’ll definitely look into the listing path once we’re a bit further. Happy to share a short demo or walk through the current flow if useful. Thanks again for engaging with the post!