# Chrome Extension Login

**URL:** <https://community.hubspot.com/t/chrome-extension-login/84293>\
**Category:** Gmail Sales Extension\
**Tags:** email\
**Created:** [June 28, 2023, 1:58pm UTC](https://community.hubspot.com/t/chrome-extension-login/84293 "2023-06-28T13:58:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![LTo3](https://avatars.discourse-cdn.com/v4/letter/l/e274bd/32.png) [@LTo3](https://community.hubspot.com/u/LTo3)\
**Post date:** [June 28, 2023, 1:58pm UTC](https://community.hubspot.com/t/chrome-extension-login/84293/1 "2023-06-28T13:58:28Z")

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I’ve recently set up a Hubspot account and downloaded the Chrome extension to my Gmail to track emails, however when I’m logging into the chrome extension it’s coming up with an error saying:

##### 'There are no HubSpot accounts for l\*\*\*\*@\*\*\*\*\*\*\*\*\*\*.com

To keep your data secure, your email tools need to be connected to a HubSpot account. If you have accounts with a different username, log in to view them.’

I’ve tried logging out then back in, I’ve tried clearing my cache and cookies and my colleague who works in a different location has also tried it and is getting the same error message.

I’m logged into my Hubspot account at the same time with the same login details as I’ve entered on the Chrome extension. Can someone help please?

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [June 28, 2023, 8:20pm UTC](https://community.hubspot.com/t/chrome-extension-login/84293/2 "2023-06-28T20:20:59Z")

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Hello @LTo3 thank you for posting in our Community!

Would you be able to follow the below steps to make sure that the correct account is selected?

- In your HubSpot account, click the settings **settings icon** in the main navigation bar.
- In your left sidebar menu, navigate to **General**.
- Click the **Email** tab.
- Click **Email extension settings** to expand the section

Once you’re in your Email extension settings, can you please follow the steps outlined [**here**](https://knowledge.hubspot.com/connected-email/manage-your-hubspot-sales-extension-settings#sync-account) to ensure the HubSpot account for your account is selected.

I hope this information helps.

Pam

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**Author:** ![LTo3](https://avatars.discourse-cdn.com/v4/letter/l/e274bd/32.png) [@LTo3](https://community.hubspot.com/u/LTo3)\
**Post date:** [June 29, 2023, 8:48am UTC](https://community.hubspot.com/t/chrome-extension-login/84293/3 "2023-06-29T08:48:02Z")

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Brilliant, thanks this worked! 👍