# Chatflows: Grant access to non-admin users **URL:** \ **Category:** HubSpot Ideas\ **Tags:** conversations-inbox\ **Created:** [September 5, 2019, 7:57am UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096 "2019-09-05T07:57:48Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![SebastianT](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sebastiant/32/21752_2.png) [@SebastianT](https://community.hubspot.com/u/SebastianT)\ **Post date:** [September 5, 2019, 7:57am UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/1 "2019-09-05T07:57:48Z")
We would love to give other users that do not have full admin permissions the possibility to build and edit chatflows, without letting them publish them. It is an issue now that only admins can look at them. Can we add chatflows to the user roles functionality for custom access options? ---
**Author:** ![PubLoft](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/publoft/32/92523_2.png) [@PubLoft](https://community.hubspot.com/u/PubLoft)\ **Post date:** [November 18, 2019, 8:18pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/2 "2019-11-18T20:18:07Z")
For real, why was the product built this way? I need my SDRs to edit chatflows sometimes, but can’t have them having admin access to our entire HubSpot… ---
**Author:** ![jjonatann](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jjonatann/32/104913_2.png) [@jjonatann](https://community.hubspot.com/u/jjonatann)\ **Post date:** [January 12, 2021, 2:48pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/3 "2021-01-12T14:48:00Z")
Actually it makes no sense that only a Super admin can manage chatflows. ---
**Author:** ![joepod700](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/joepod700/32/13521_2.png) [@joepod700](https://community.hubspot.com/u/joepod700)\ **Post date:** [February 10, 2021, 5:01pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/4 "2021-02-10T17:01:40Z")
We have a team of aprox. 100 sales people plus managers. There is no way we want to unlock the account simply so they can handle chat flows. Even for those who don’t use chat flows, we still require all new sales staff to complete and pass the HubSpot Software Certification. They can’t complete the practical exercise for chat flows unless we unlock a whole host of permissions that we don’t want them to have. Would you honestly give a first time driver the keys to a Ferrari? That’s precisely what we’re doing here! ---
**Author:** ![cdewey22](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cdewey22/32/84083_2.png) [@cdewey22](https://community.hubspot.com/u/cdewey22)\ **Post date:** [February 11, 2021, 2:02pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/5 "2021-02-11T14:02:07Z")
Thanks so much for the feedback. This is something we have in the backlog in the near future. There are two settings we are planning on adding one for editing chatflows and another for managing the team management page. These are both planned in Q2 and I will update as soon as I have a definitive timeline. ---
**Author:** ![timl](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/timl/32/57034_2.png) [@timl](https://community.hubspot.com/u/timl)\ **Post date:** [February 11, 2021, 4:41pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/6 "2021-02-11T16:41:15Z")
This needs to be fast-tracked! How this was logically lumped in with admin permissions is beyond me. ---
**Author:** ![CBN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbn/32/95196_2.png) [@CBN](https://community.hubspot.com/u/CBN)\ **Post date:** [February 28, 2021, 9:38am UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/7 "2021-02-28T09:38:24Z")
This is beyond me … how can a feature like this be added without the model to match the most common authorisation cases? And this thread is soon two years old? ---
**Author:** ![juliahelgert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/juliahelgert/32/94521_2.png) [@juliahelgert](https://community.hubspot.com/u/juliahelgert)\ **Post date:** [April 8, 2021, 6:49pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/8 "2021-04-08T18:49:16Z")
Agree with all of the above comments on this thread, this needs to be fast-tracked! ---
**Author:** ![Kschierholt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kschierholt/32/38459_2.png) [@Kschierholt](https://community.hubspot.com/u/Kschierholt)\ **Post date:** [July 6, 2021, 6:19pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/9 "2021-07-06T18:19:25Z")
+1 to everyone saying this needs to be fast-tracked. We’re a company with fewer than 75 people and this is a huge inconvenience/security risk—can only imagine what larger orgs are feeling. ---
**Author:** ![teddywijaya](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/teddywijaya/32/31851_2.png) [@teddywijaya](https://community.hubspot.com/u/teddywijaya)\ **Post date:** [July 21, 2021, 9:54am UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/10 "2021-07-21T09:54:51Z")
Yes, That would be great. Since chatflow and user access are actually separate concerns. ---
**Author:** ![azalaquett](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/azalaquett/32/2490_2.png) [@azalaquett](https://community.hubspot.com/u/azalaquett)\ **Post date:** [July 26, 2021, 3:10pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/11 "2021-07-26T15:10:45Z")
Yes! We need this as well - does not make sense to have Chatflows a super admin privelege. ---
**Author:** ![vijo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vijo/32/81360_2.png) [@vijo](https://community.hubspot.com/u/vijo)\ **Post date:** [August 9, 2021, 7:16am UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/12 "2021-08-09T07:16:35Z")
Could you please provide an update of the above request? ---
**Author:** ![rsail](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rsail/32/81270_2.png) [@rsail](https://community.hubspot.com/u/rsail)\ **Post date:** [August 31, 2021, 4:15pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/13 "2021-08-31T16:15:05Z")
Thank you everyone for your continued feedback and upvotes on this idea. I’m excited to announce that this has been delivered to all customers! You can now give a user access to edit/write/publish changes to chatflows without having to grant them full super admin or account admin access. Here’s how: 1. Naviate to Settings \> Users & Teams \> select a user 2. Click on the “CRM tools” settings underneath the “CRM” tab 3. Scroll to the bottom and toggle “Chatflows” ON Next up, we’ll be working on similar granular permissions for team management. Stay tuned and keep the feedback coming! ---
**Author:** ![JBaligod](https://avatars.discourse-cdn.com/v4/letter/j/59ef9b/32.png) [@JBaligod](https://community.hubspot.com/u/JBaligod)\ **Post date:** [April 22, 2024, 3:11pm UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/14 "2024-04-22T15:11:40Z")
this content is outdated. the settings can be found in the Automation Tab instead. ![JBaligod_0-1713798688857.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/0/d0f327ce87c24c8d6d3cf94f0973cf17f8721785.png) ---
**Author:** ![Jbads](https://avatars.discourse-cdn.com/v4/letter/j/58956e/32.png) [@Jbads](https://community.hubspot.com/u/Jbads)\ **Post date:** [November 13, 2024, 10:01am UTC](https://community.hubspot.com/t/chatflows-grant-access-to-non-admin-users/16096/15 "2024-11-13T10:01:18Z")
This is outdated again? At least it’s not under automations. ![Screenshot 2024-11-13 at 11.00.28.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/2/2ab99dba571e9aea6e869b24250abda4a92c2800.png)