# Chatflow Lead Tracking

**URL:** <https://community.hubspot.com/t/chatflow-lead-tracking/83886>\
**Category:** Tickets & Conversations\
**Tags:** professional\
**Created:** [June 22, 2023, 2:36am UTC](https://community.hubspot.com/t/chatflow-lead-tracking/83886 "2023-06-22T02:36:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AppuMurugan](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@AppuMurugan](https://community.hubspot.com/u/AppuMurugan)\
**Post date:** [June 22, 2023, 2:36am UTC](https://community.hubspot.com/t/chatflow-lead-tracking/83886/1 "2023-06-22T02:36:14Z")

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How to track the leads from Chatflow and refelct those leads to Contact board view?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 22, 2023, 8:24am UTC](https://community.hubspot.com/t/chatflow-lead-tracking/83886/2 "2023-06-22T08:24:51Z")

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Hi @AppuMurugan,

You could find these contacts via a list and _Activity properties_:

 ![karstenkoehler_0-1687422237750.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/2/72ef70a6c1b7a7129d28b01877cdb1999a86100c.png)

Once you have this list, you can also go to _Menu_ \> _Contacts_ \> _Contacts_, click _Advanced filters_ and filter a contact view by _List membership_ and select the list above.

Best regards!

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**Author:** ![JVasquezCabez](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@JVasquezCabez](https://community.hubspot.com/u/JVasquezCabez)\
**Post date:** [June 22, 2023, 1:43pm UTC](https://community.hubspot.com/t/chatflow-lead-tracking/83886/3 "2023-06-22T13:43:52Z")

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Hey @[karstenkoehler](https://community.hubspot.com/t5/user/viewprofilepage/user-id/111325)! Thanks.  
Wouldnt this include contacts created by forms with any conversation session afterwards?  
If it does, I would recommend exploring something like this. Ideally on a workflow for new leads. Then store “bot” in your prefered property:

 ![JVasquezCabez_0-1687441335909.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/e/e789a6e909b6bc9b54215fdab76710ddcee09a37.png)

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [June 22, 2023, 8:28am UTC](https://community.hubspot.com/t/chatflow-lead-tracking/83886/4 "2023-06-22T08:28:40Z")

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Hi @AppuMurugan,  
Thank you for posting in the Community 🙂  
What do you want to track exactly from the chatflow, please?  
Which data do you want to see on the Contact page?  
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.  
I found this similar post “[Chatbot Attribution - How can I find ‘leads’ that converted via a specific ‘chat flow’?](https://community.hubspot.com/t5/Reporting-Analytics/Chatbot-Attribution-How-can-I-find-leads-that-converted-via-a/td-p/426381)” from @DChepik that can help you!  
I also wanted to invite a couple of subject matter experts to this conversation: @GRajput, @deepikaverma, and @CateDuarte: do you have any suggestions to help @AppuMurugan, please?  
Thanks a lot!  
Have a great day!  
Bérangère
