# Chatflow for WhatsApp

**URL:** <https://community.hubspot.com/t/chatflow-for-whatsapp/69947>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [November 24, 2022, 4:41pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947 "2022-11-24T16:41:41Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![MJV47](https://avatars.discourse-cdn.com/v4/letter/m/bb73d2/32.png) [@MJV47](https://community.hubspot.com/u/MJV47)\
**Post date:** [November 24, 2022, 4:41pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/1 "2022-11-24T16:41:41Z")

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Now that WhatsApp is available to connect on inbox it would be very useful to integrate a chatflow for WhatsApp, very similar to Facebook chatflow.

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**Author:** ![VVanBavel](https://avatars.discourse-cdn.com/v4/letter/v/898d66/32.png) [@VVanBavel](https://community.hubspot.com/u/VVanBavel)\
**Post date:** [February 23, 2023, 1:25pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/2 "2023-02-23T13:25:50Z")

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Thies feature is key for LATAM countries where whatsapp is our main channel for B2B.

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**Author:** ![AlexandreSch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/alexandresch/32/11791_2.png) [@AlexandreSch](https://community.hubspot.com/u/AlexandreSch)\
**Post date:** [March 8, 2023, 9:30am UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/3 "2023-03-08T09:30:45Z")

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and for Africa as we do 90% of business through Whatsapp

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [June 6, 2023, 10:45am UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/4 "2023-06-06T10:45:47Z")

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It could be really helpful, to be able to use it as the Chat/Bot tool; to show it on the pages neede, and to be always available no matter where the customer is navigating.

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**Author:** ![Yonbelauste](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yonbelauste/32/27794_2.png) [@Yonbelauste](https://community.hubspot.com/u/Yonbelauste)\
**Post date:** [July 7, 2023, 7:56pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/5 "2023-07-07T19:56:46Z")

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It is a very important feature.

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [July 7, 2023, 8:12pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/6 "2023-07-07T20:12:47Z")

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UPGRADE: There is a new feature in Hubspot that covers this.

You can go to Marketing/Leads/CTA, and use the new feature CTA (Beta). Select create CTA and choose between the floating templates, where you have several for WhatsApp!!!

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**Author:** ![salsor](https://avatars.discourse-cdn.com/v4/letter/s/fbc32d/32.png) [@salsor](https://community.hubspot.com/u/salsor)\
**Post date:** [September 11, 2023, 9:20am UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/7 "2023-09-11T09:20:46Z")

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Agree to all the comments

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**Author:** ![GLavesari](https://avatars.discourse-cdn.com/v4/letter/g/35a633/32.png) [@GLavesari](https://community.hubspot.com/u/GLavesari)\
**Post date:** [September 12, 2023, 7:45am UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/8 "2023-09-12T07:45:40Z")

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🙏

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**Author:** ![DGrowth](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dgrowth/32/200272_2.png) [@DGrowth](https://community.hubspot.com/u/DGrowth)\
**Post date:** [October 12, 2023, 10:23pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/9 "2023-10-12T22:23:01Z")

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Definitely, we need it, can you believe it, I came to use WhatsApp counting that the function was already developed and I find that it is not! Except for the green star, I do not see, but wait until the function is active to be able to use it as it should … DO NOT DELAY ON IT PLEASE

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**Author:** ![DGrowth](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dgrowth/32/200272_2.png) [@DGrowth](https://community.hubspot.com/u/DGrowth)\
**Post date:** [October 12, 2023, 10:23pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/10 "2023-10-12T22:23:29Z")

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¡Definitivamente, lo necesitamos, pueden creerlo, he venido a usar WhatsApp contando con que la funciona ya estaba desarrollada y me encuentro que no! Salvo por la estrella verde, no veo, sino esperar a que esté la función activa para poder utilizarlo como se debe… NO DEMOREN EN ELLO POR FAVOR

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**Author:** ![YuvikaAgrawal](https://avatars.discourse-cdn.com/v4/letter/y/9f8e36/32.png) [@YuvikaAgrawal](https://community.hubspot.com/u/YuvikaAgrawal)\
**Post date:** [October 30, 2023, 6:04am UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/11 "2023-10-30T06:04:13Z")

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very common use case that is present in every other tools

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**Author:** ![CTobonCarmona](https://avatars.discourse-cdn.com/v4/letter/c/ee59a6/32.png) [@CTobonCarmona](https://community.hubspot.com/u/CTobonCarmona)\
**Post date:** [November 1, 2023, 10:04pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/12 "2023-11-01T22:04:42Z")

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We need itt

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**Author:** ![OAguilarVarga](https://avatars.discourse-cdn.com/v4/letter/o/9dc877/32.png) [@OAguilarVarga](https://community.hubspot.com/u/OAguilarVarga)\
**Post date:** [November 15, 2023, 9:57pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/13 "2023-11-15T21:57:41Z")

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It is so important, LATAM people used alot. If you can create a chatflow for whatsapp you can manage better the conversations and bring better service

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**Author:** ![Eduardo94](https://avatars.discourse-cdn.com/v4/letter/e/d07c76/32.png) [@Eduardo94](https://community.hubspot.com/u/Eduardo94)\
**Post date:** [November 20, 2023, 3:20pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/14 "2023-11-20T15:20:00Z")

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Great idea, we need it

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**Author:** ![EBarreto](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBarreto](https://community.hubspot.com/u/EBarreto)\
**Post date:** [December 21, 2023, 10:33pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/15 "2023-12-21T22:33:59Z")

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It is so important!!! We need this solution as soon as possible; it’s not feasible to have an agent responding to messages 24/7.

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**Author:** ![JMamaj](https://avatars.discourse-cdn.com/v4/letter/j/5f9b8f/32.png) [@JMamaj](https://community.hubspot.com/u/JMamaj)\
**Post date:** [December 22, 2023, 10:58am UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/16 "2023-12-22T10:58:10Z")

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Can you provide us with an Answer if this is in the Pipeline? @hubspot

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**Author:** ![MCarvalho20](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@MCarvalho20](https://community.hubspot.com/u/MCarvalho20)\
**Post date:** [January 30, 2024, 2:12pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/17 "2024-01-30T14:12:07Z")

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I hired hubspot imagining that this feature would already exist in hubspot, something basic even.  
And unfortunately I don’t have it.

We urgently request the functionality, here in Brazil Whatsapp is the main channel of communication with companies.

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**Author:** ![kesya](https://avatars.discourse-cdn.com/v4/letter/k/f04885/32.png) [@kesya](https://community.hubspot.com/u/kesya)\
**Post date:** [February 1, 2024, 7:20pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/18 "2024-02-01T19:20:08Z")

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@hubspot please, can you tell if this is in roadmap? this functionality is very importante for us and directly impacts team’s activities

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**Author:** ![IJACINTOVELIZ](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ijacintoveliz/32/202297_2.png) [@IJACINTOVELIZ](https://community.hubspot.com/u/IJACINTOVELIZ)\
**Post date:** [April 23, 2024, 2:27pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/19 "2024-04-23T14:27:06Z")

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Viendo lo robusto de la Plataforma no imaginaba que le faltaría algo tan básico. Un motivo de mucho peso para pensar en migrar.

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**Author:** ![ttorales](https://avatars.discourse-cdn.com/v4/letter/t/3ab097/32.png) [@ttorales](https://community.hubspot.com/u/ttorales)\
**Post date:** [May 3, 2024, 1:44pm UTC](https://community.hubspot.com/t/chatflow-for-whatsapp/69947/20 "2024-05-03T13:44:22Z")

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La integración con Whatsapp queda corta sin esta funcionalidad, necesitamos tenerla.

[Next page](https://community.hubspot.com/t/chatflow-for-whatsapp/69947.md?page=2)
