Hi, @ipenrod ,
Given that code executes from top to bottom, I am wondering if your website has too many scripts before the Hubspot one that result in it taking a long time to load. It seems to me that once it fully loads, then it loads OK because of the cache.
What CMS are you using for your website? Have you tried checking the speed with https://pagespeed.web.dev/? Can you a share a link to your website?
I would be interested to see the behaviour of the chatbot if you were to create a simple HTML page and add it to your website, i.e. without any CMS, just with the Hubspot code. If that shows up straight away and consistently, then it’s likely that it’s the CMS or the theme you’re using. If you still have issues, it might be a server thing. Apart from CMS/theme reasons I’ve never experienced problems with the chatflow loading.
Last, but not least, what’s your setting for triggering the chatflow? On exit intent, after X time, on X% scroll of the page?
Let me know how you get on,
Eli