chatbot emojis or layout features

Hi!

Is there any option to have custom layout within the chatbot in HS?

Thank you!

Hello @MarianaBravo , thank you for posting in our Community!

You are indeed able to add emojis on your chat, I would like to add some top experts to this conversation to share more about it @Bryantworks @tjoyce @Crystal_Hopper any recommendations to @MarianaBravo matter?

Thank you,

Pam

Thanks!! Curious, looking forward

Hey, what’s up with this? Can this be done? Why haven’t the experts chimed in?