I’ve tried a lot of ways to simply get notified when someone talks to a bot. Right now we only get notified once it finishes and the bot hands it off. We just looked through and saw 40-50 potential leads interacting with our bot over the last 2 months, but we never knew it!
We have them a workflow to let us know but it only will fire if they are a contact. How can I achieve this? It seems silly that we can’t get notified.