# Chat properties for workflow triggers

**URL:** <https://community.hubspot.com/t/chat-properties-for-workflow-triggers/9810>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [August 10, 2018, 10:30pm UTC](https://community.hubspot.com/t/chat-properties-for-workflow-triggers/9810 "2018-08-10T22:30:24Z")\
**Posts on this page:** 1\
**Showing post:** 18

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**Author:** ![ShellyL](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shellyl/32/102498_2.png) [@ShellyL](https://community.hubspot.com/u/ShellyL)\
**Post date:** [August 11, 2021, 7:27pm UTC](https://community.hubspot.com/t/chat-properties-for-workflow-triggers/9810/18 "2021-08-11T19:27:44Z")

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Glad you added Chatflow triggers to Workflows. I’m looking for a way to trigger an internal notification based on the visitor’s text content. We are a market research company. If a visitor is a study participant having a question, we ask them to chat a specific word or text string and want to direct their questions to a specific resource. Does the chatflow trigger in workflows handle that?

Shelly

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