# Chat popup avatar selection

**URL:** <https://community.hubspot.com/t/chat-popup-avatar-selection/9627>\
**Category:** Sales Hub Tools\
**Created:** [July 27, 2018, 12:35pm UTC](https://community.hubspot.com/t/chat-popup-avatar-selection/9627 "2018-07-27T12:35:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![npeterson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/npeterson/32/5125_2.png) [@npeterson](https://community.hubspot.com/u/npeterson)\
**Post date:** [July 27, 2018, 12:35pm UTC](https://community.hubspot.com/t/chat-popup-avatar-selection/9627/1 "2018-07-27T12:35:57Z")

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Currently you cannot specify which sales person avatars show for chat.

It would be useful to have the ability to chose whose headshots show or just have a single person’s headshot show (i.e. VP of Sales).

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [July 27, 2018, 1:29pm UTC](https://community.hubspot.com/t/chat-popup-avatar-selection/9627/2 "2018-07-27T13:29:35Z")

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**Help other HubSpot searchers find this post quickly by accepting this solution today.**

**Excellent suggestion. You may wish to add to a new or existing thread in [HubSpot Ideas](https://community.hubspot.com/t5/custom/page/page-id/ideaslandingpage).**

You’ll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂

Does that help answer your question? If so, remember to accept this solution today so other searchers will find it.

Best,  
Frank

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 ![hubspot-solutions-signature-mfrankjohnson-v03.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/2/72932fb841989f2b32ea0f23364863c18e73a7ee.png)

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[www.MFrankJohnson.com](https://www.mfrankjohnson.com/?utm_source=hs-forum)

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**Author:** ![ekerekes](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ekerekes/32/9140_2.png) [@ekerekes](https://community.hubspot.com/u/ekerekes)\
**Post date:** [January 8, 2019, 7:42am UTC](https://community.hubspot.com/t/chat-popup-avatar-selection/9627/3 "2019-01-08T07:42:26Z")

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would love this too! in the meantime, i might suggest just having a generic avatar and a name like “Support” and then the reps name can show up in the actual chat itself. decent workaround for the timebeing