Changing emails because we've rebranded

Hello There,

We’ve rebranded our agency, and so emails are changed. I just found that an email of a user can’t be changed. Really? WHY?

What should I do? I am a “Super Admin” admin user. Even if I follow the steps mentioned in this post, how can I assign a “Super Admin” role?

How can I assign everything of a “Super Admin” user to a new user? Is there an easy way?

Thank you!

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Q: How to change the email address of a Hubspot account??

Short A: n/a

Longer A:

Step-by-Step -- for each HubSpot user requiring a new email address

-1- Add a new HubSpot User with the new email address.

-2- Set permissions for the new HubSpot User.

-3- Reassign all assets FROM old HubSpot User TO new HubSpot User.

-4- Demote permissions for OLD account for 30-days (just in case you need it).

Always happy to help. Reach out anytime if we can be of assistance with HubSpot.

Best,
Frank

#changeemail




www.MFrankJohnson.com