Change the name on the certificate

Greetings, I completed a course in content marketing, but there seems to be an error in the name, I changed the name in the profile as required in the instructions I read in the academy but to no avail, how can I modify the name in the certificate?

Hello @MALMubarak ,

Thank you so much for reaching out. I have regenerated your certificate. You should see the update on your end too.

Always,

Anissa

Thank you very much, for the quick response, but I find that it has not changed in the academy so far, as I share it with Linkedin and there it does not show a name, only boxes.
Also, I can’t save it as a PDF file,and I apologize for the many requests these days