Change contact property with a click in an email

Smart CRM & Sales Hub CRM
1

I would like to change the property of a contact through a button in the email.

For example:

The client chooses one of the 3 buttons, and after their choice, a property of that contact in HubSpot automatically changes according to the option they selected.

Is it possible to do this with CTA or something??

2

Hi @VinniDeMarchi,

Yes, you would create three CTAs, each of which leads to a short thank you page (“Thank you for letting us know!” or similar).

You would then create a contact based workflow to enroll contacts when they click one of the CTAs: Create workflows

After enrollment you would create a branch to check which CTA was clicked. In each branch, you can then use the “Set property value” workflow action to specify the contact owner.

Let me know if you have any follow-up questions!