We have assistants who schedule meetings for our creative team - and who help manage client comms / reschedules as well.
Problem is - since the assistant is not the assigned “organizer” - they have to either a) reach out to our creative team to update the meeting or b) create a new calendar event and ask the creative team to delete the meeting. In both cases, kind of defeats the purpose of having someone else handle admin so we can be as efficient as possible.
Also, the automated email reminders are sent from the “organizer” - so when clients respond directly to those - they don’t go to the assistant and often get missed - leading to poor CX.
It’s a massive pain - sounds like many other use cases here where having the option to have the organzer / linked calendar as seperate team members would be valuable.