Hi, In creating a CES survey I need some tickets within the same pipeline to be excluded. If I set a delay in sending, is i…

Hi @DianaT and @CGoodwinOlsen , One thing you could consider doing would be for your CS reps to tag the ticket with a custom…

Any input from the experts? :blush: We have the same issue, where our support team is fielding tickets from both customers an…

Hi @CGoodwinOlsen Thank you for reaching out! I don’t see an automatic way of doing that in HubSpot, but I want to tag some…

Thank you so much for finding a solution. Will take a bit of tweaking but definitely looks doable. I appreciate the efforts.

CES survey exclusions

TitiCuisset October 19, 2021, 9:24am 2

Thank you for reaching out.

I want to tag some of our experts on this - @Josh @StefaniUAT @MichaelC do you have any thoughts for @DianaT on this?

Thank you!

Best

Tiphaine

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