Certifications not showing in "My team"

Academy HubSpot Academy Support
1

No idea where these certifications have gone but they are not showing in our team account - hub id: 8135094

Can they be moved to our team account please?

Inbound Certified

Issuing authorityHubSpot Academy

Issued date and, if applicable, expiration date of the certification or license issued Nov 2020 Expires Dec 2022

Credential IdentifierCredential ID 1c46c85f281c46b2ab66eb4444dfd1c9

See credential

  • Growth-Driven Design Certification Course

    Issuing authorityHubSpot Academy

    Issued date and, if applicable, expiration date of the certification or license issued Aug 2020Expires Sep 2022

    Credential IdentifierCredential ID 4ed38f11846f4982af082d435c0d800d

    See credential

    Thanks

    James

2

Hi @benky64 ,

Thanks for reaching out today! Happy to help dig into this certification inquiry.
I can confirm that both of these certs are valid for your account :slightly_smiling_face: That said, I see that your Inbound certification is under a different email address than your Growth-Driven Design Certification. Inbound looks to be within your Hub Academy app under your user email address while Growth-Driven design is under the email displayed on the certification. You can merge all certifications from one account to another by going through this process here. Let me know if you have any additional questions on this!

Best,

Ryanne
Academy Specialist