# Certification Transfer

**URL:** <https://community.hubspot.com/t/certification-transfer/9185>\
**Category:** HubSpot Academy Support\
**Created:** [June 19, 2018, 1:27am UTC](https://community.hubspot.com/t/certification-transfer/9185 "2018-06-19T01:27:11Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![josemarti96](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josemarti96/32/9140_2.png) [@josemarti96](https://community.hubspot.com/u/josemarti96)\
**Post date:** [June 19, 2018, 1:27am UTC](https://community.hubspot.com/t/certification-transfer/9185/1 "2018-06-19T01:27:11Z")

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Hello, I was wondering if I could get my certification transferred from my [jose.l.martinez@proton.com](mailto:jose.l.martinez@proton.com) account to my [jose73martinez3538@yahoo.com](mailto:jose73martinez3538@yahoo.com) account?

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [June 19, 2018, 9:36am UTC](https://community.hubspot.com/t/certification-transfer/9185/2 "2018-06-19T09:36:03Z")

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Hey @josemarti96 please create a HubSpot User profile with the email address:

[jose73martinez3538@yahoo.com](mailto:jose73martinez3538@yahoo.com)

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**Author:** ![josemarti96](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josemarti96/32/9140_2.png) [@josemarti96](https://community.hubspot.com/u/josemarti96)\
**Post date:** [June 19, 2018, 12:41pm UTC](https://community.hubspot.com/t/certification-transfer/9185/3 "2018-06-19T12:41:31Z")

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Thank you for replying! I’m confused on what you mean by a user profile because I already have a Hubspot account with my yahoo mail.

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [June 20, 2018, 9:27am UTC](https://community.hubspot.com/t/certification-transfer/9185/4 "2018-06-20T09:27:02Z")

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@josemarti96 I can confirm the certifications have been swapped.

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**Author:** ![BrandonB](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/brandonb/32/99678_2.png) [@BrandonB](https://community.hubspot.com/u/BrandonB)\
**Post date:** [July 22, 2018, 1:23pm UTC](https://community.hubspot.com/t/certification-transfer/9185/5 "2018-07-22T13:23:13Z")

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Hi @roisinkirby,

I have changed companies and would like to access my certifications.

This is my old email address: [brandon@react-digital.com](mailto:brandon@react-digital.com) and I think this was my portal number, 5040088.

Thanks

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [July 24, 2018, 9:24am UTC](https://community.hubspot.com/t/certification-transfer/9185/6 "2018-07-24T09:24:15Z")

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Hi @BrandonB this is all done for you 🙂

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**Author:** ![BrandonB](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/brandonb/32/99678_2.png) [@BrandonB](https://community.hubspot.com/u/BrandonB)\
**Post date:** [July 24, 2018, 12:48pm UTC](https://community.hubspot.com/t/certification-transfer/9185/7 "2018-07-24T12:48:15Z")

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Thanks a million  
 ![16x16_smiley-happy.png.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/2/22d5e40d253def47f5f4ea7f0e3e70be19010689.png)

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**Author:** ![rosannaperrone](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rosannaperrone/32/85644_2.png) [@rosannaperrone](https://community.hubspot.com/u/rosannaperrone)\
**Post date:** [September 11, 2018, 8:47am UTC](https://community.hubspot.com/t/certification-transfer/9185/8 "2018-09-11T08:47:41Z")

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Hello, I needed my certifications transfer but your policy didn’t help me. I received as answer that was impossibile to find my certificates - which were many - and that I could retake the exam.