# Certification Transfer

**URL:** <https://community.hubspot.com/t/certification-transfer/32421>\
**Category:** HubSpot Academy Support\
**Tags:** email-marketing, content-marketing\
**Created:** [February 27, 2021, 2:50am UTC](https://community.hubspot.com/t/certification-transfer/32421 "2021-02-27T02:50:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JLim6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jlim6/32/48852_2.png) [@JLim6](https://community.hubspot.com/u/JLim6)\
**Post date:** [February 27, 2021, 2:50am UTC](https://community.hubspot.com/t/certification-transfer/32421/1 "2021-02-27T02:50:21Z")

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Hi Hubspot Team,

I would like to seek your assistance on retrieving or transferring my certificates to my new account, [jessalim49@yahoo.com](mailto:jessalim49@yahoo.com) . My old email account was, [busanalytics6@cyqiq.io.](mailto:busanalytics6@cyqiq.io)

Thank you!

Kind Regrads,

Jessamine Lim

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**Author:** ![JenWeiss](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenweiss/32/93582_2.png) [@JenWeiss](https://community.hubspot.com/u/JenWeiss)\
**Post date:** [March 2, 2021, 4:57pm UTC](https://community.hubspot.com/t/certification-transfer/32421/2 "2021-03-02T16:57:23Z")

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Hi @JLim6,

Thanks for reaching out. Before I can transfer the certifications for you, I would like to mention that the new email address you provided needs to be connected to a HubSpot account. Currently, we are not seeing this email address [jessalim49@yahoo.com](mailto:jessalim49@yahoo.com), connected to any account. You can sign up for a free CRM or Marketing one. Additionally, can you please name some example certifications you received under your old email address that you would expect to transfer over.

Thank you,  
Jenny

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<div class="post-metadata">

**Author:** ![JLim6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jlim6/32/48852_2.png) [@JLim6](https://community.hubspot.com/u/JLim6)\
**Post date:** [March 3, 2021, 8:50am UTC](https://community.hubspot.com/t/certification-transfer/32421/3 "2021-03-03T08:50:21Z")

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Sorry, my bad. I just signed up, you can now transfer the certificates on [jessalim49@yahoo.com](mailto:jessalim49@yahoo.com). I already forgot the specific trainings i did but if im not mistaken i did few trainings in the area of inbound marketing. I had like 5 certifications done under the email [busanalytics6@cyqiq.io](mailto:busanalytics6@cyqiq.io)

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**Author:** ![JenWeiss](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenweiss/32/93582_2.png) [@JenWeiss](https://community.hubspot.com/u/JenWeiss)\
**Post date:** [March 4, 2021, 12:52pm UTC](https://community.hubspot.com/t/certification-transfer/32421/4 "2021-03-04T12:52:33Z")

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Hi @JLim6 ,

No worries! You are all set. Your certifications have been transferred from [busanalytics6@cyqiq.io](mailto:busanalytics6@cyqiq.io) to [jessalim49@yahoo.com](mailto:jessalim49@yahoo.com).

Best Regards,

Jenny W.